Returns & Exchanges
At BEAUEYE (US), we want you to be completely satisfied with your beauty purchase. If you are not happy with your order, we offer a 30-day window for returns and exchanges on unused products in their original packaging.
Initiate Your Request
Log into your account or visit our returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack the items in their original, unopened condition and include the provided RMA slip inside the box to ensure faster processing.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
Receive Your Refund
Once our quality control team inspects and approves the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing