Frequently Asked Questions
Everything you need to know about your BEAUEYE experience.
How long will it take to receive my order?
Standard shipping within the US typically takes 3-7 business days. You will receive a tracking number via email as soon as your order has been dispatched from our warehouse.
Are BEAUEYE beauty products cruelty-free?
Yes, we are committed to ethical beauty. All BEAUEYE products are 100% cruelty-free and are never tested on animals at any stage of production.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return unopened and unused products within 30 days of delivery for a full refund.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. Please contact our support team within 1 hour of placement if you need to make changes, and we will do our best to accommodate your request.
Are your products suitable for sensitive skin?
Our formulas are designed with high-quality ingredients to be gentle on the skin. However, we always recommend performing a patch test or reviewing the full ingredient list on the product page before use.